Section K - MANAGER TRAINING (MT) PROGRAM
ISAAC'S DELI, INC. most valuable assets are our employees and we are committed to training and developing employees who are interested in a management career.
The MT Program develops a pool of employees who are fully trained and qualified to fill management positions in new and existing restaurants. This Program facilitates promoting managers from within the Company by preparing them for each additional promotion and creating successful management teams in each restaurant.
Qualification and Consideration for Entry into the MT Program
Employees who are interested in being selected for the MT Program should meet the following criteria:
- Have a dependable car available for business use and possess a valid driver's license.
- Have been employed by ISAAC'S DELI, INC. for a minimum of 30 days or 160 hours and completed all section of the training manual.
- Possess a willingness to commit to a minimum of six months manager training.
- Arrive at work on time and be dependable.
- Abide by the ISAAC'S DELI, INC. dress code and have a professional appearance.
- Show willingness to train employees in all areas of the restaurant.
- Expect to work flexible schedules and positions.
- Possess a willingness to work in multiple locations.
- Display basic skills in math.
- Demonstrate good interpersonal and communication skills.
- Possess the ability to handle conflict and stress in a positive and productive manner
- Possess the ability to comfortably handle customer complaints.
- Demonstrate good organizational skills.
- Exhibit self-motivation.
- Enjoy training and developing employees.
- Demonstrates leadership and vision in managing staff in projects or initiatives
- Promote ISAAC'S DELI, INC.'s Brand, Mission, Values, Beliefs, and Vision.
- Possess a good recommendation from their General Manager and Senior Management.
- Possess the desire to learn new skills.
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Benefits
Section A - Welcome
Section B - Overview and Definition of Terms
Section C - Employee Benefits
Section D - Initial Qualification for Company Benefits
Section E - Group Insurance
Section F - Paid Time Off (PTO)
Section G - Family Medical Leave Act
Section H - Other Leave
Section I - 401(K) Salary Savings Plan
Section J - Expense Reimbursement
Section K - Manager Training Program
Policies
Section A - Equal Employment Opportunity Statement
Section B - Dress Requirements
Section C - Time Keeping
Section D - Attendance
Section E - Open Kitchen
Section F - Company Equipment Use, Proprietary & Confidential Information
Section G - Cleanliness and Sanitation
Section H - A Safe Work Environment
Section I - Working with Others
Section J - Pay Practices and Tip Reporting
Section K - Handling the Press
Section L - Discipline and Termination Policy and Process
Section M - Grievances
Section N - Resignation and Employee References
Section O - Customer Service Policy
Section P - Privacy Notice
Section Q - Alcohol
Section R - Handwashing
Section S - LLC Dress and Appearance Requirements
Section T - Tobacco-Free Workplace Policy
Section U - Slip-Resistant Shoe Replacement Policy
Section V - Social Media Policy
Section W - Anti-Nepotism Policy
Section X - Employee Health
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